Refund policy

Refund Policy — The Library of Light

Last updated: November 2026

We want you to love your purchase and feel completely supported on your journey. If you are not entirely satisfied, we are here to help.

1. The Return Window

• We accept return requests within 30 days of your delivery date. Items sent back after this 30-day window will not be accepted.

2. Item Eligibility & Condition

To be eligible for a return:

• Items must be unused, unopened, and in their original packaging (unbroken seal on jar components, unused ritual kits, etc.).

• Final Sale Exceptions: For safety, hygiene, and energetic reasons, opened herbs, used crystals, digital grimoires/downloads, and custom or sale items are final sale and cannot be returned.

3. Damaged or Defective Goods

• If your order arrives damaged, broken (such as a glass spell jar breaking in transit), or defective, please contact us at libraryoflight2026@gmail.com within 48 hours of delivery.

• Please include your order number and a clear photo of the damage. We will happily send a replacement immediately at no extra cost.

4. Return Shipping Costs

• Customers are responsible for paying their own shipping costs for returning non-defective items. Original and return shipping fees are non-refundable.

5. Refunds & Processing

• Once your return is received and inspected, we will notify you via email.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days.